Terms and Conditions of Use
The term ‘Premium’ or 'us' or 'we' refers to the owner of the website whose registered office is 1 Sunview Road Eco-Tech @ Sunview #04-21/22 (S) 627615. Our company registration numbers are 52988454B for Premium Business and 200604183N for Premium Global Pte Ltd. The term 'you' or 'user' or ‘client’ refers to the viewer/member of our website.
The use of this website is subject to the following terms and conditions of use:
Premium Online Account
If you choose to register at our site, you will have an email address, login name and password for your account. You are responsible for maintaining the confidentiality of your account, login name and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account, login name and/or password. You agree to provide only accurate, truthful information.
We reserve the right to refuse service and/or terminate accounts without prior notice if you violate these Terms and Conditions of Use or if we decide, in our sole discretion, that it would be in our best interests to do so. Example, when there is extensive outstanding payments pending from your end.
Accuracy of Content
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
The information on this site is believed to be complete and reliable. However:
1. The information may contain typographical errors, pricing errors and other errors or inaccuracies. Errors will be corrected as soon as practicable.
2. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Therefore, we reserve the right to: (i) revoke any stated offer: (ii) correct any errors, inaccuracies or omission: and (iii) make changes to prices, content, promotion offers, product descriptions or specifications, or other information without obligations to issue any notice of such changes (including after an order has been submitted and/or acknowledge) and to revise, suspend or terminate any scheme, promotion at any time without notice.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
Limitations on Quantity and Confirmation of Orders
The inclusion of any products or services on this site at a particular time does not guarantee that the products and services will be available.
We will send an electronic acknowledgement to the client within 24 hours upon successful submission of the electronic order. If item(s) is/are unavailable, our customer service support will send a message or call you for further action.
While we do everything we can to ensure our stock levels are accurate at all times, there may be occasions due to unforeseen circumstances where we are unable to fulfill your order or source for a replacement product. If this should occur, we will contact you for a full refund.
Cancellation of Order
Premium reserves the right, at its sole discretion, to refuse or cancel any order. Such cancellation might be due to limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems of customer's serious outstanding payment identified by our accounts department or other reasons. Furthermore, we reserve the right to require additional verifications or information before accepting any order. We will contact you if any order is cancelled or if additional information is required.
In the event that you request for order cancellations, we reserve the right to accept or reject requests for order cancellations at its sole discretion. If we receive a cancellation request and the order has not been processed, we will cancel the order. We are not able to cancel orders that have already been processed and delivered. Premium, at its sole discretion, may decide whether an order has been processed or not.
Payment Terms and Processing
Our payment term is Cash/Cheque-on-Delivery (COD) unless you have an existing credit account with us or have paid by the PayPal account. We reserve the right to not release the goods if no payment is ready at point of delivery. We also reserve the right to not process an order if substantial outstanding payment is pending from our credit customers.
We aim but do not guarantee to deliver the products to you within 4 days from the day of close of sale depending upon the shipping location, given that the actual time of shipping depends upon several factors including but not limited to (delay in delivery through the partner (breakdown of vehicles, driver falls sick), bad road/weather conditions, delay in receiving products from brand partners etc.)
Exchange and Return Policy
Please read at our Returns and Exchanges Policy section.
Warranty with the purchase of any products on the website is given by our brand supplier and we cannot be held liable should they fail to fulfil the warranty.
When you access and use the Website or send emails to us, you are communicating with us electronically and consent to receive communications from us electronically.
When you register with us, you have opted in to receive email communications from us. You would be receiving email updates on latest promotions and announcements. Should you not want to receive the email updates, you can reply to the email updates with "Unsubscribe" as the subject.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions of use. All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website. Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.
Copyright Infringement, Notice and Take-down Procedure
If you believe that any materials on this Site infringe your copyright, you may request that they be removed. This request must bear a signature (or electronic equivalent) of the copyright holder or an authorized representative and must: (a) identify the allegedly infringing materials; (b) indicate where on the Site the infringing materials are located; (c) provide your name and contact information; (d) state that you have a good faith belief that the materials are infringing; (e) state that the information in your claim is accurate; and (f) indicate that "under penalty of perjury" you are the lawful copyright owner or are authorized to act on the owner's behalf.
With regards to copyright issues, kindly email to firstname.lastname@example.org.
From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Confidentiality of Transactions
We treat all transactions and customer’s particulars with strictest confidence.
1 Sunview Road Eco-Tech @ Sunview
Main Line: 65-6316 2232
Fax: 65-6316 3303
We welcome and value your feedback. Should you feel dissatisfied with any of our goods or services, please contact us at our main line 65-6316 2232.
Last updated: July, 2014 all rights reserved, 2014 Premium.com.sg